Note: If you did not purchase your HID product from HID, please contact your original supplier for an RMA number.
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Please contact your original product provider to request an RMA to return product.

We're sorry, we are unable to process your request if the product is not a genuine HID product.

Please contact your original supplier.

Note: If your Product is not listed in the drop-down menu, contact your reseller to initiate an RMA. If you bought directly from HID, contact [email protected].