Partner Services

 

Service Models

We provide our partners with a wide range of technical and development support through consistent service models. Read more about the different Partner Services models available:

Technology Partner Service

Designed for organizations interested in embedding HID Technology in their solutions.

Technology Partner Service (TPS) was developed to simplify integrations and facilitate the promotion of joint solutions. Various membership levels and a variety of benefits are available.

Subscribe to Technology Partner Service and gain access to the following benefits:

  • Access to the necessary technology portfolio to develop your solutions
  • Assistance from highly qualified and niche technical resources
  • Dedicated point-of-contact who tracks and routes all integration and development issues to appropriate Subject Matter Experts.
  • Recognition on HID Global website and leverage HID’s partner and customer base

Implementation Partner Service

Designed for select HID Advantage Partners interested in offering value-added Professional Services for their own customers.

Subscribe to the Implementation Partner Service (IPS) and gain access to the following benefits:

  • Access to products, training, tools and the support needed to engage customers and to manage, implement, operate, and maintain Genuine HID Productions & Solutions
  • Dedicated point-of-contact who tracks and routes all deployment and implementation issues to appropriate Subject Matter Experts.
  • Receive recognition and promotion on HID Global website as an accredited Professional Services Partner and leverage HID’s partner and customer base

HID Mobile Access Integration Service

Use a smart phone to securely access buildings, networks, applications and much more.

A Technology Partner Service (TPS) framework specifically designed for partners who want to integrate their Physical Access Control Solutions (PACS) with Mobile Apps using the HID Mobile Access®.

Subscribe and gain access to the following benefits:

  • An integration workshop to facilitate effective implementation and a TPS starter pack that includes Developer Toolkits to enable development work
  • Integration Support and Maintenance, including 40 hours of assistance and a dedicated point-of-contact
  • All benefits received by a Technology Partner

mobile access integration chartHID Mobile Access TPS SubscriptionIntegrationPackageIntegrationWorkshopTPS StarterPackDedicatedPoint-of-Contact40 Hours ofAssistanceDay 1:Training &SDK OverviewDay 2:Requirements& design discussionsMobile Access AppSDK & PORTAL SDKDocumentationDemo Mobile IDsR10ReaderAccessto SMESLAResponseTimeAccesstoIssueTrackingtpp@hidglobal.comIntegrationSupport